Category: Consumer Protection

Consumers in Florida and across the country are often charged hidden fees that increase the true cost of everyday transactions. These charges may appear in rental agreements, financial accounts, or online purchases, and are not always clearly disclosed upfront. When fees are misleading or improperly imposed, they may cross the line...

Credit bureaus are required under federal law to block or remove fraudulent accounts that result from human trafficking. However, some consumers still encounter situations where inaccurate accounts remain on their credit reports despite valid requests. When that happens, the issue is not just a reporting error—it may reflect a failure to follow...

Renters in Florida may have legal options when landlords charge hidden or unlawful fees that were not clearly disclosed in a lease. These charges can include administrative fees, processing fees, or mandatory add-ons that increase the cost of housing beyond what was initially presented. When fees are misleading, inconsistent with the lease,...

Consumers in Florida are protected from fake online sellers through federal laws like the FTC Act and Fair Credit Billing Act, as well as Florida’s Deceptive and Unfair Trade Practices Act (FDUTPA), which prohibit deceptive practices and allow legal action when sellers mislead or defraud buyers. By working with a consumer...

Under the FDCPA, debt collectors cannot call you more than seven times in seven days, threaten you, or contact you before 8 a.m. or after 9 p.m. Florida’s FCCPA provides even broader protection, covering original creditors as well as third-party collectors.

The calls start before...

These days, scams are everywhere—and they’re getting harder to spot. Scammers use fear, urgency, and trust to convince people to share personal information or send money before they realize what’s happening. Knowing the warning signs early can help you stay one step ahead and protect your money and identity.

In Florida, the Deceptive and Unfair Trade Practices Act protects consumers from unethical, misleading, or oppressive business practices by companies that sell goods and services in the state. Florida consumers should familiarize themselves with what may constitute a deceptive or unfair trade practice and the remedies they could seek under the law. 

Robocalls have become an unavoidable nuisance for many people, with millions of automated calls bombarding phones every day. While some robocalls are perfectly legal, others violate consumer protection laws and can lead to financial scams or identity theft. If you receive unwanted robocalls, understanding the difference between legal and illegal robocalls is...