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Consumers frequently receive unwanted cell phone calls for sales, marketing, debt collection, and surveys. These calls violate the law if they are placed without consent through the use of a computerized dialing system or uses a recorded message. Even if the consumer consented to receive the initial call or calls, the consumer may revoke...

Time Warner Cable (Time Warner) is a national cable telecommunication company. Araceli King is a long-time customer of Time Warner. Time Warner uses an "interactive voice response" system (IVR) to advise customers that their accounts are past due. The IVR system automatically identifies past due accounts by referencing billing records and then dials the...

Most people find unwanted cell phone calls and texts annoying. Luckily, a federal law, the TCPA, prohibits unwanted calls from being placed to cell phones. Time Warner Cable Inc. was ordered to pay a consumer $229,500 for placing 153 automated calls in less than a year. Consumers frequently receive the type of unwanted calls...

Class action practitioners and consumer rights watchdogs were anxiously anticipating last month’s U.S. Supreme Court decision in the Spokeo, Inc. v. Robins case. The court’s 6-2 vote to vacate the U.S. Court of Appeals for the Ninth Circuit’s ruling and remand the case to determine whether plaintiff Thomas Robins indeed met the legal...